Short answer
Usually the owner's cell, or nobody. The practical options are an answering service, or an AI receptionist that answers the building's number, tells callers which pros are open today, takes messages for the right pro and captures suite inquiries. Forward the building's number to it on no answer so the owner can still pick up first.
What callers want
- Who does a specific service and who's open today.
- How to reach a particular pro.
- Whether a suite is available to rent.
- Hours and where to park.
Forwarding tips we learned the hard way
- Use no-answer forwarding, not forward-all, so the owner's phone rings first.
- Each carrier has its own code; your carrier can tell you, and *#61# on many phones shows where unanswered calls go.
- On iPhone, Live Voicemail and Wi-Fi Calling can answer before the carrier forwards. Turn them off if forwarded calls aren't arriving.
With Your Next Chair
Front Desk is an AI receptionist that reads the same live openings as the lobby screen, takes messages for pros and suite inquiries, and logs every call in the owner's dashboard.
Related questions
Can an AI receptionist answer a salon suite building's phone?
Yes. It can tell callers who's open today, take messages for a specific pro, and capture suite rental inquiries, with every call logged for the owner.
Why aren't my forwarded calls reaching the answering line?
On iPhone, Live Voicemail and Wi-Fi Calling can pick up before your carrier forwards. Turn them off and check your no-answer forwarding with *#61#.
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